wargapoker Platform Privacy Notice

This page describes what we collect when you use wargapoker and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and provide customer support in English and Indonesian.

We do not sell your data to third parties. We use your information only for account management, fraud prevention, and legal compliance. Your data is encrypted during transmission and stored securely on our servers.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on wargapoker

When you create an account on wargapoker, we collect your full name, email address, phone number, and date of birth. We use this information to verify your identity and prevent fraud.

For Know Your Customer (KYC) verification, we require you to upload a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter). We store these documents securely and use them only for identity verification and legal compliance.

When you deposit or withdraw funds, we collect payment information including your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details). We do not store your full payment credentials—only the last four digits and payment method type.

Personal data

Information that identifies you, such as your name, email, phone number, and date of birth. We collect this during account registration.

KYC documents

Government-issued ID and proof of address. We use these to verify your identity before processing withdrawals.

Payment data

Information about your deposits and withdrawals, including payment method and transaction amount. We do not store full payment credentials.

Gameplay data

Records of which games you play, session duration, and account activity. We use this to improve our service and detect fraud.

How We Use Your Data on wargapoker

We use your personal data to verify your identity, process your account, and comply with legal requirements. We use your KYC documents only for identity verification and fraud prevention.

We use your gameplay data to improve our platform, detect suspicious activity, and provide customer support. We may analyze gameplay patterns to identify fraud or account abuse.

We use your email and phone number to send you account notifications, transaction confirmations, and support responses. You can manage your notification preferences in your Account Settings on wargapoker.

Third-Party Data Processors

We use third-party payment processors to handle deposits and withdrawals. These processors may be located outside your jurisdiction. We require all processors to maintain the same level of data protection as we do.

We use third-party hosting providers to store our servers and databases. Our servers may be located in multiple regions, including outside Indonesia. We encrypt all data in transit and at rest to protect your information.

We may use third-party analytics services to understand how users interact with wargapoker. These services may collect anonymized data about your browsing behavior. We do not share your personal information with analytics services.

We at wargapoker treat your data as a trust. We encrypt it, protect it, and use it only for the purposes you authorize.

Cookies and Tracking Technologies

We use cookies to remember your login session, store your preferences, and track your activity on wargapoker. Cookies are small files stored on your device that help us provide a seamless experience.

We use session cookies (which expire when you close your browser) to keep you logged in. We use persistent cookies (which remain on your device) to remember your preferences and language settings.

We use tracking pixels and similar technologies to measure how users interact with our platform. This helps us improve our service and detect fraud.

Your Rights Regarding Your Data on wargapoker

You have the right to request a copy of your personal data that we hold. Contact our support team to request a data export. We will provide your data in a portable format within a standard timeframe.

You have the right to request that we correct inaccurate data. If you believe your personal information is incorrect, contact our support team and we will update it.

You have the right to request that we delete your data, subject to legal retention requirements. We may retain your data if required by law or to resolve disputes. Contact our support team to request data deletion.

How Long We Keep Your Data

We retain your KYC documents for a standard period after account closure. We may retain your gameplay data and transaction history for longer periods if required by law.

We retain your payment information only as long as necessary to process your transactions and comply with financial regulations. We do not retain full payment credentials.

If you request data deletion, we will delete your personal data subject to legal retention requirements. Some data may be retained in anonymized form for analytics and fraud prevention purposes.

How We Protect Your Data

We use industry-standard encryption (TLS/SSL) to protect your data during transmission. All data transmitted between your device and our servers is encrypted.

We use firewalls, intrusion detection systems, and regular security audits to protect our infrastructure. We conduct penetration testing to identify and fix vulnerabilities.

We implement access controls and multi-factor authentication to prevent unauthorized access. We monitor our systems for suspicious activity and respond to security incidents promptly.

Data Storage and Regional Considerations

Our servers are located in multiple regions, including outside Indonesia. Your data may be transferred to and stored in jurisdictions outside your country of residence. By using wargapoker, you consent to such transfers.

We maintain the same level of data protection regardless of where your data is stored. We use encryption and access controls to protect your information across all regions.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

Contact Us About Privacy

If you have questions about our privacy practices or want to exercise your rights, contact our support team. We are available during business hours via email and live chat in English and Indonesian.

If you believe we have violated your privacy rights, you can file a complaint with our support team. We will investigate your complaint and respond within a standard timeframe.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority, depending on your jurisdiction.